FAQ's

  • How does the white-label model work?

    You assign work to us, we complete it and return it to you. Your clients see only your firm's name — we remain invisible. You retain full control of the client relationship.

  • What are your typical turnaround times?

    Standard bookkeeping — 24–48 hours. Month-end close — 3–5 business days after documents received. We confirm turnaround times in writing for each engagement.

  • What time zone do you work in?

    We are based in Chennai, India (IST). Our working hours overlap with US Eastern morning hours (8 AM–1 PM EST = 6:30 PM–11:30 PM IST). We are available for calls during your business hours.

  • How do you protect client data?

    We sign NDAs before commencing any engagement. All data is handled through secure, encrypted file transfer. We do not share or retain client data beyond the scope of the engagement.

  • Can we start with a trial before committing?

    Yes. We offer a free one-month pilot for one client so you can evaluate quality and fit before any financial commitment.

  • What software do you work in?

    Yes. QuickBooks Online, Xero, Zoho Books, Tally ERP, SAP FI/CO, and Microsoft Excel. We can work within your existing software stack.